Cookie and Data Usage Policy
Understanding how MentiqFlow uses tracking technologies to enhance your experience on our financial analysis platform
Last Updated: March 15, 2025
What Are Cookies and Tracking Technologies?
When you visit mentiqflow.com, we use small data files called cookies and similar tracking technologies to improve how our financial analysis platform works for you. Think of these as tiny notes that help our website remember your preferences and understand how you interact with our content.
These technologies include traditional browser cookies, local storage, session storage, and web beacons. Each serves a specific purpose in making your experience smoother and more personalized. We don't use these tools to invade your privacy – instead, they help us deliver better financial insights and ensure our platform works reliably across different devices and browsers.
Types of Tracking We Use
Essential Functionality Cookies
These keep our platform running smoothly. They remember if you're logged in, maintain your session security, and ensure forms work properly. Without these, you wouldn't be able to access your financial analysis dashboard or save your preferences. We can't turn these off because they're necessary for basic website operation.
Performance and Analytics Tracking
We track how people use different parts of our site to understand what's working well and what needs improvement. This helps us see which financial analysis tools are most popular, where users might be getting stuck, and how we can make the experience better. All this data is aggregated, so we can't identify individual users.
Functional Enhancement Cookies
These remember your choices to make return visits more convenient. For example, they might remember your preferred language, currency display settings, or which sections of our financial dashboard you access most often. They're not essential, but they make using our platform much more efficient.
Marketing and Communication Tracking
We use some tracking to understand which of our educational content and resources are most valuable to visitors. This helps us create better financial analysis content and understand how people discover our services. We don't sell this information to third parties or use it for intrusive advertising.
How This Enhances Your Experience
Our tracking helps in several practical ways. When you return to our site, we can show you relevant financial analysis content based on your previous interests. If you were looking at industry reports last time, we might highlight new reports in similar sectors.
The data also helps us optimize loading times and fix technical issues quickly. If many users experience problems with a specific tool or page, our analytics help us identify and resolve these issues faster. This means less frustration and more time focusing on your financial analysis needs.
For our educational content and learning programs, tracking helps us understand which topics resonate most with our Taiwan market audience, allowing us to develop more relevant resources for financial professionals in the region.
️ Managing Your Tracking Preferences
You have significant control over tracking technologies. Most browsers allow you to block or delete cookies, though this might affect how some parts of our website function.
Go to Settings → Privacy and Security → Cookies and other site data. You can block all cookies or customize settings for specific sites.
Access Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection by default.
Navigate to Preferences → Privacy. Safari includes intelligent tracking prevention and blocks many third-party cookies automatically.
Select Settings → Cookies and site permissions. Edge provides three levels of tracking prevention: Basic, Balanced, and Strict.
️ Data Retention Timeline
Most functional cookies and session data are cleared within 30 days of your last visit. This includes login sessions, temporary preferences, and basic interaction tracking.
Aggregated usage statistics and performance data are retained for 90 days to help us identify trends and improve our platform's functionality over time.
Information about your content preferences and learning program interests is kept for up to one year to help us provide relevant educational opportunities and resources.
Basic security logs and essential operational data may be retained longer for compliance and security purposes, though personal identifiers are removed after the periods above.
Your Rights and Control
You can request information about what data we've collected through tracking technologies. While most of this data is aggregated and anonymous, we'll provide details about any personally identifiable information we may have associated with your visits.
If you want us to delete tracking data associated with your visits, we can clear most stored information within 48 hours. Essential security and operational logs may take longer to process, but we'll remove personal identifiers immediately.
Our approach to data collection is conservative – we only track what genuinely helps improve your experience with our financial analysis platform. We don't engage in aggressive tracking practices or share detailed behavioral data with third parties.
Updates and Changes
We review this cookie policy regularly to ensure it accurately reflects our practices. As we add new features to our financial analysis platform or adjust how we collect data, we'll update this policy and notify you of significant changes.
Any major changes to our tracking practices will be announced through email notifications to registered users and prominent notices on our website. We believe in transparency about how we collect and use data, so we'll always explain why changes are being made and how they affect your experience.
Questions About Our Cookie Policy?
We're here to help explain our data practices
Email: help@mentiqflow.com
Phone: +886223147919
Address: No. 237, Zhangnan Rd, Mingjian Township, Nantou County, Taiwan 551