When you engage with MentiqFlow's services, we collect information you voluntarily share with us. This includes your name, email address, phone number, and company details when you sign up for our learning programs or request consultations. We also gather information about your educational background and professional experience to better tailor our financial analysis training to your needs.

Our website automatically collects certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our educational content. We use this data to understand which financial analysis topics are most valuable to our Taiwan-based clients and international students.

Your information serves several important purposes in delivering quality financial education. We use your contact details to send course materials, schedule consultations, and provide updates about our Taiwan-focused financial analysis programs. Your educational background helps us recommend the most suitable learning path for your professional development.

We also use aggregated, non-personal information to improve our curriculum. For example, if many students struggle with specific financial modeling concepts, we might develop additional resources for those topics. This helps us serve the broader community of finance professionals in Taiwan and beyond.

MentiqFlow maintains strict control over your personal information. We only share data with carefully selected partners who help us deliver our educational services. This includes our payment processors, email service providers, and educational technology platforms that host our learning management system.

We work with trusted companies that help us operate our business. These include cloud storage providers for our educational content, communication platforms for our webinars, and analytics tools that help us understand how students engage with our materials. All these partners are required to protect your information according to strict contractual agreements.

Under Taiwan's Personal Data Protection Act and other applicable laws, we may disclose your information when required by legal process or to protect our rights and the safety of our educational community. We will always notify you of such disclosures unless legally prohibited from doing so.

You have significant control over your personal information. Under Taiwan's privacy laws, you can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data when it's no longer needed for educational purposes.

To exercise any of these rights, simply contact our privacy team using the information provided below. We typically respond to requests within 30 days and will verify your identity to protect your information.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption for data transmission and storage, and we regularly update our security protocols to address emerging threats.

Despite these precautions, no online system is completely secure. We encourage you to use strong passwords for your account and notify us immediately if you suspect any unauthorized access to your information.

As an educational platform serving students globally, we sometimes transfer your information outside of Taiwan to provide our services. This occurs when we use international cloud storage providers or communication platforms that help us deliver our financial analysis programs to students worldwide.

We retain your personal information only as long as necessary to provide our educational services and comply with legal obligations. For active students, we maintain account information and learning progress throughout your enrollment and for three years afterward to provide transcripts and continuing education recommendations.

Marketing communications data is kept until you unsubscribe or request deletion. Financial records are maintained according to Taiwan's business record requirements, typically five to seven years. We automatically delete inactive accounts and associated personal data after five years of no activity.

Our website uses cookies and similar technologies to enhance your learning experience. Essential cookies help our platform function properly, allowing you to log in to your account and access your course materials. Analytics cookies help us understand which educational content is most valuable to our students.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our learning platform. We provide detailed information about our cookie usage in our separate Cookie Policy.

Our financial analysis programs are designed for working professionals and university-level students. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected information from someone under 16, please contact us immediately so we can delete that information.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you through your registered email address and provide prominent notice on our website at least 30 days before the changes take effect.